KNOWLEDGE BASE

How Journae actually works

Concise reference for each part of the app. For step-by-step instructions, follow the linked Help Centre articles.

Account management

Sign-up, sign-in, email address, password and account deletion.

  • Accounts are created with an email address and password, or with Google.
  • Email sign-ups must confirm their address before signing in.
  • Passwords are reset with a time-limited link sent to your email address.
  • Deleting your account permanently removes your journeys, entries and photos.

Still have a question?

The Help Centre has step-by-step articles, and support replies to everything else.

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