Help Centre AI Insights

Confidence levels explained

Every observation includes a confidence level so you know how much weight to give it.

Step by step

  1. 1High — the two photos are well matched for lighting, angle and distance, and the difference is clearly visible.
  2. 2Medium — the change is visible but conditions differed, or the difference is subtle.
  3. 3Low — lighting, framing or image quality made a reliable comparison difficult. Retake the photo in your usual conditions and try again.

Related articles

Still need a hand?

Our team can look at your account and help you directly.

Contact Support

Stay inspired. Stay consistent.

Get progress tips, product updates and new feature announcements delivered to your inbox.

We'll never spam you. Unsubscribe at any time.